Cookie Policy

This Cookie Policy explains how 株式会社セクションL ("Section L," "we," "us," or "our"), including Eave Hospitality and the hospitality brands operated by us, uses cookies and similar technologies when you visit or interact with our websites.

This Cookie Policy applies to websites and other digital services operated by us, including websites for **Eave Hospitality, Section L, Monograph Hotels and VOL**, and other websites or digital services operated under our brands (collectively, the "Sites").

This Cookie Policy should be read together with our **Privacy Policy**, which explains how we collect, use, disclose and protect personal information and other information relating to users of our Sites.

01 What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow websites to recognise a user's browser or device and may be used to remember preferences, provide website functionality, understand how visitors interact with a website and improve the overall user experience.

We may also use similar technologies, such as pixels, tags and other identifiers, that perform functions similar to cookies.
References to "cookies" in this Policy include these similar technologies where applicable.

02 How We Use Cookies

We may use cookies and similar technologies on our Sites for purposes including:

  • enabling essential website functions;
  • maintaining the security and operation of our Sites;
  • remembering website settings and preferences;
  • supporting accommodation search, booking and reservation functionality;
  • understanding how visitors use and navigate our Sites;
  • remembering website settings and preferences;
  • identifying technical issues and improving website functionality;
  • understanding the effectiveness of our content and marketing activities;
  • measuring visits, conversions and other actions resulting from advertising campaigns; and
  • improving the relevance and effectiveness of our marketing activities.

The cookies and technologies used may differ between our Sites depending on the functions and services available on each Site.

03 Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are required for our Sites and certain services to operate correctly.

They may support functions such as website security, navigation, user preferences, accommodation searches, booking processes, payment functionality and other essential website features.

Because these cookies are necessary for the operation of the relevant Site or service, they may not always be capable of being disabled through our cookie preference tools.

You may be able to block these cookies through your browser settings, but doing so may cause certain parts of our Sites or booking services to function incorrectly.

3.2 Analytics and Performance Cookies

We use analytics and performance technologies to understand how visitors interact with our Sites.

These technologies may help us understand information such as:

  • the number of visitors to our Sites;
  • pages visited;
  • how visitors navigate between pages;
  • the approximate source of website traffic;
  • the time visitors spend on our Sites;
  • website and device performance; and
  • other interactions with our Sites.

We use this information to measure website performance, identify opportunities for improvement and improve our Sites, content and services.

We currently use Google Analytics 4 ("GA4"), a web analytics service provided by Google LLC ("Google"), for these purposes.

3.3 Functional Cookies

We may use functional cookies to remember choices or preferences made by visitors and provide enhanced website functionality.

Depending on the Site, these may include preferences relating to language, location or other website settings.

If these cookies are disabled, certain website features or preferences may not operate as intended.

3.4 Advertising and Marketing Cookies

On certain Sites, we may use advertising and marketing technologies to understand the effectiveness of our advertising campaigns, measure conversions and understand how visitors interact with our Sites after viewing or clicking an advertisement.

Where implemented, these technologies may include the Meta Pixel, provided by Meta Platforms, Inc. and its affiliates ("Meta").

These cookies and technologies may collect information about interactions with our Sites and may allow us and our advertising partners to measure advertising performance, understand conversions and improve the relevance and effectiveness of our marketing activities.

Advertising and marketing cookies are not required for the basic operation of our Sites. Where required, these technologies will be used in accordance with your cookie preferences.

04 Google Analytics 4

Our Sites may use Google Analytics 4 ("GA4") to help us understand how visitors use our Sites and to measure and improve website performance.

GA4 uses cookies and similar technologies to collect information about interactions with our Sites. Depending on our implementation and your device and browser settings, information collected may include information relating to:

  • website sessions;
  • pages viewed;
  • interactions with pages and website features;
  • browser and device information;
  • general traffic source information; and
  • approximate geographic information.

Actual cookie duration may vary depending on our configuration, your browser settings and restrictions imposed by browsers or devices.

Google states that Google Analytics 4 does not log or store individual IP addresses.

We use information obtained through Google Analytics to understand website usage and performance, measure traffic and improve our Sites and digital services.

Information collected through Google Analytics may be processed by Google in accordance with Google's applicable terms and privacy policies.

Where available, you may manage analytics cookies through our cookie preference tools, your browser settings or tools made available by Google.

05 Meta Pixel

Certain Sites, including websites through which accommodation may be searched or booked, may use the Meta Pixel.

The Meta Pixel is a technology provided by Meta that helps us measure and understand the effectiveness of advertising displayed through Meta services, such as Facebook and Instagram.

Depending on our implementation and your cookie preferences, the Meta Pixel may allow information about interactions with our Sites to be transmitted to Meta.

This may include information relating to:

  • your browser or device;
  • pages or content viewed;
  • interactions with our Sites;
  • advertisements or links that brought you to our Sites; and
  • certain actions taken on our Sites, such as visiting particular pages or completing specified website actions.

We may use information obtained through the Meta Pixel to:

  • measure visits and conversions resulting from our advertising;
  • understand the effectiveness of advertising campaigns;
  • create or measure audiences for advertising and campaign purposes; and
  • improve and optimise our marketing activities.

Meta may process information collected through these technologies in accordance with its own privacy policies and terms.

Where required, you may manage the use of advertising and marketing cookies through the cookie preference tools available on our Sites or through your browser settings.

06 Third-Party Services and Booking Platforms

Some of our Sites, particularly those operated for Section L, Monograph Hotels and VOL, provide accommodation search and online booking functionality.

When you use these functions, you may interact with technologies provided by third-party booking, payment, analytics, advertising or other technology service providers.

Depending on the Site and services being used, these technologies may include:

  • Google Analytics 4, for website analytics and performance measurement;
  • Meta Pixel, where implemented, for advertising and conversion measurement;
  • cookies required by our booking engine or reservation platform;
  • cookies required for payment, fraud prevention or security functionality; and
  • other functional technologies necessary to provide the relevant service.

Third-party service providers may set or access their own cookies or similar technologies when you interact with their services. The collection and processing of information by those third parties may also be governed by their respective privacy policies, cookie policies and terms.

The Eave Hospitality corporate website is primarily informational and does not currently provide direct accommodation booking functionality.

Accordingly, the cookies and technologies used on the Eave Hospitality website may differ from those used on our accommodation brand websites.

07 Managing Your Cookie Preferences

You can control or restrict the use of cookies in several ways.

Where a cookie preference or consent tool is provided on our Sites, you may use it to manage your preferences regarding non-essential cookies.

Depending on the functionality available, you may be able to choose whether to allow categories such as:

  • Analytics and Performance Cookies;
  • Functional Cookies; and
  • Advertising and Marketing Cookies.

Strictly Necessary Cookies may remain active because they are required for the operation of the relevant Site or service.

You may also configure your browser to block, restrict or delete cookies. The method for doing so varies depending on your browser and device.

Please note that blocking or disabling certain cookies may affect the functionality, performance or availability of some parts of our Sites, including accommodation search or booking functions.

You may change your cookie preferences at any time through the cookie preference tool available on the relevant Site, where provided.

08 Google Analytics Opt-Out

Google provides tools and settings that may allow users to limit the collection or use of information through Google Analytics.

You can find further information about Google Analytics, Google's privacy practices and available opt-out options through Google's websites and privacy resources.

Where available, you may also manage analytics cookies through our cookie preference tools or through your browser settings.

09 International Processing of Information

Some of the third-party service providers that provide analytics, advertising, booking or other technology services to us may process information on servers located outside Japan.

Where information is transferred or processed internationally, the relevant service providers may process such information in accordance with their respective privacy policies, terms and applicable data protection requirements.

For further information about how we handle personal information, please refer to our Privacy Policy.

10 Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to:

  • the cookies and technologies we use;
  • our Sites and digital services;
  • our booking, analytics or advertising providers;
  • our business practices; or
  • applicable legal or regulatory requirements.

When we make changes, we will update the "Last Updated" date at the top of this Policy.

We encourage you to review this Cookie Policy periodically for the latest information about our use of cookies and similar technologies.

11 Contact Us

If you have any questions about this Cookie Policy, our use of cookies or our handling of information collected through cookies and similar technologies, please contact us using the contact details provided in our Privacy Policy.

K.K. Section L (株式会社セクションL)
2-2-1 Kanda Nishikicho,
Chiyoda-ku, Tokyo
101-0054
Japan.

enquiries@eavehospitality.com

Last Updated: 30 September 2026